Welcome to ProPrints (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase from ProPrints, we may collect the following information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely by third-party payment providers)
Order Information
- Products purchased (including digital downloads)
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and actions taken on the site
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver digital products
- Communicate about orders, updates, or customer support
- Improve our website, products, and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
3. Digital Products
For digital downloads:
- Access may be delivered via email or direct download
- Download activity may be tracked to prevent unauthorized distribution
- Digital purchases are non-refundable unless otherwise stated
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors (e.g., Stripe, PayPal)
- Print-on-demand and fulfillment partners
- Email and hosting service providers
- Legal authorities if required by law
All third parties are required to keep your information secure.
5. Cookies & Tracking Technologies
ProPrints uses cookies and similar technologies to:
- Enable core website functionality
- Analyze site traffic and performance
- Improve user experience
You can disable cookies through your browser settings, though some features may not function properly.
6. Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
ProPrints does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us through our contact us page